The call you missed. The form that sat for six hours. The quote nobody chased. The customer from eight months ago who'd book again if anyone asked. One system handles all four.
Most owners think more marketing is the answer. Usually the leads already arrived and nothing happened to them. That's cheaper to fix and it works faster.
This replaces our separate CRM, follow-up, and email marketing services. Same work, one line item instead of three. Extra sequences beyond the first four are $197 each.
Someone calls, you can't pick up, they get a text within seconds. Nothing fancy — just “Sorry we missed you, what do you need?” It recovers more revenue than anything else on this list.
Every new lead gets a series of touches over days, not one reply and silence.
The estimate you sent Tuesday gets followed up Thursday without you remembering to do it.
Text and email before the appointment, which is the cheapest no-show reduction there is.
A message to past customers every quarter. The cheapest lead you'll ever get is one you already served.
Every lead, every stage, one screen. No more “did anyone call that guy back?”
Built around how you sell now, not how software thinks you should.
From first contact to closed job — including the parts that only exist in your head.
Stages, routing, and fields that match your actual process, in a CRM you own.
Text back, sequences, reminders, reactivation. You approve the wording before anything sends.
So every lead lands in one place regardless of how it arrived.
We look at what's converting and what's being ignored, and adjust.
It used to be. We sold CRM setup and follow-up automation separately, and every single sales call turned into explaining the difference. They run in the same system and solve the same problem, so we merged them.
That's the normal situation. Most CRMs fail because nobody set them up around how the business actually works. We either fix what you have or rebuild it — the audit tells us which is cheaper.
Within seconds of the missed call. Speed is the entire point — a text five minutes later is a text they've already moved past.
It works best there, honestly. A solo operator misses the most calls and has the least time to chase quotes.
No. The text back catches missed calls; the receptionist answers them live. Start with whichever gap is bigger — if you're missing calls after hours, that's the receptionist. If calls get answered but nothing happens afterward, it's this.
It's yours. We export it and hand it over. No hostage-taking.
The audit tests your follow-up end to end — we submit your form and see what happens, call and see if anyone calls back. Then you'll know which gap is worth fixing first.